P&O Ferries Code of Conduct
Updated: Wed 8 Nov 2023
1. Our Code of Conduct
We've all got a part to play in keeping everyone safe and secure.
We are committed to ensuring all passengers and staff can enjoy travelling on our services. Our Conduct Guidelines are straightforward and are based on showing respect for others and behaving responsibly at all times.
When travelling with P&O Ferries please remember:
1. NO SMOKING
Smoking and vaping is forbidden, unless in authorised areas
2. BE CONSIDERATE
Remember you are not the only passenger – think about the needs of others
3. RESPECT YOUR SURROUNDINGS
Don’t damage furniture, furnishings or equipment
4. LANGUAGE & BEHAVIOUR
Never be offensive, intimidating or aggressive to other passengers or P&O colleagues
5.TIDY UP AFTER YOURSELF
Always use the bins provided and never throw anything overboard
We've all committed to uphold our Code of Conduct
It is essential that everyone follows our Conduct Guidelines. They are in place to keep all passengers and crew safe. We will take action if anyone fails to meet these expectations.
These actions can include:
Refusal to board if prior to departure
Permanent ban on travelling with P&O Ferries
Alerting the appropriate law enforcement authorities about criminal activity
Cancellation of future bookings