About Us

With more than 185 years of rich heritage and experience, P&O Ferries has been connecting the UK and Europe for nearly two centuries. Our history and our lifelong drive for innovation helps us be the reliable ferry operator you know today, bringing the latest technology to our fleet to deliver sustainable travel in comfort.

We sail across the English Channel, North Sea, and Irish Sea, employing 1350 people around our network. Our fleet of ships includes two hybrid-powered state of the art Fusion Class vessels being delivered in 2023, the newest ferries on the English Channel. Taken together, our ships make nearly 20,000 sailings every year.

Our passengers travel with us on major routes connecting the UK to France, the Republic of Ireland, and the Netherlands, and our domestic route between Northern Ireland and Scotland. We also operate continental hubs at Zeebrugge and Europoort, and overall we carry around one fifth of the UK’s goods trade with Europe.

We are the busiest ferry operator on the famous Dover to Calais route, the UK’s shortest crossing to the continent of Europe and with the arrival of our new ships we will make further substantial reductions our carbon footprint, having already cut our carbon emissions on the Channel crossing by 85,000 tons.

We are proud to keep the UK connected to our nearest neighbours, giving families unforgettable holiday experiences, keeping the UK supplied with vital goods from around the world and supporting national prosperity, and bringing a new generation of ferries to our fleet with sustainability at their heart.

There Is Another Way

Here at P&O Ferries we pride ourselves on our excellent customer service and relations. We strive to bring our valued customers the very best of everything – from booking to travelling to on board services, we’ll be there with you along every step of the way.

Whichever route you’re travelling on, we’ve collected a comprehensive list of ferry essentials that includes everything you may need when you travel on one of our ships. Whether you’re travelling to France, Holland or beyond, our excellent travel guides are also a great source of information, whatever your destination! And if you’re still looking for some travel inspiration then you should check out our adventure planner and travel blog, both packed full of useful hints and tips for travelling in Europe.

If you’re in need of some help then don’t worry, as our dedicated customer service team are always on hand and happy to help, just email us at help@poferries.com. You can also get in touch with us via our Twitter page, where the content is refreshed 24 hours a day with service updates so you can check everything is running smoothly before you travel.

Our Travel Awards

P&O Ferries is proud to have one many travel awards over the years, including being voted ‘Best Ferry Company’ & ‘Favourite Ferry Company’ at the Global Travel Awards 2016, 2017 and 2018. Since we’ve recently celebrated operating for 180 years of ferry travel, we believe that our longevity speaks volumes about our level of service. To reinforce this we’ve also taken our fair share of the various travel awards given over the years, and these achievements continue to make us immensely proud.

Click here to view our Travel Awards page and see more of our proud wins

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Accessibility

At P&O Ferries we want to ensure all passengers have a safe, comfortable and enjoyable sailing with us, particularly those who may require additional assistance. That’s why we are dedicated to ensuring we can accommodate our passenger’s needs and special requirements as best we can.

Click here to view our accessibility page, to find out further accessibility information regarding the route you are traveling on.

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Meet Our Executive Team

Peter Hebblethwaite - CEO

Peter was appointed Chief Executive Officer in November 2021, having held the positions of Managing Director of ROPAX Ferry Services and Managing Director of Overnight ROPAX Services, since joining the business in January 2019.

Previously Peter worked for Greene King PLC as a Director of the FTSE 250 company for 15 years and before that held management positions at Alliance Unichem, and J Sainsburys plc.

Peter is a strong flag bearer and advocate of P&O Ferries, passionately believing in the organisation’s history and future potential as the P&O Ferries to be the most flexible, efficient and best run ferry operator in Europe.

Peter loves the variety his role brings, starting his day with an operational call that helps him stay in touch with the wider business. Every day Peter works closely with the executive team, internal and external stakeholders to shape the direction of the business.

Peter believes that putting the customer at the heart of everything we do is an essential component in P&O Ferries’ success for the future.

Jonathan Campbell - Chief Financial Officer

Jonathan is an experienced senior finance leader, with considerable exposure to the maritime sector. He was most recently Executive Director and Chief Financial Officer at MSC Cruise Management (UK) Limited, which operates the world’s fourth largest fleet of cruise vessels.

Jonathan is a qualified chartered accountant and chartered treasurer, and he holds a BSc degree and an Executive MBA. He began his career at one of the “Big 4” accounting firms where he developed expertise in the maritime sector before moving to an international dry cargo shipping and logistics group, where over the course of a decade he held various senior finance positions before being appointed Chief Financial Officer.

During his time at MSC Cruises he supported the transition of the management of the MSC Cruises’ fleet into the UK and played a leading role in addressing the ESG agenda, including supporting efforts to decarbonise the industry.

Timm Ulrich Niebergal - Managing Director Freight at P&O Ferries.

After completing his shipping apprenticeship in 1998, Timm spent two years as a working student at the former Lithuanian RoRo shipping company “Lisco”. He has previously worked in the German agency of the Swedish carrier “TransAtlantic” and as well the Hamburg-based carrier “Team Lines”.

In 2008 Timm joined the Danish Feeder & Shortsea company Unifeeder as Head of Shortsea Central Europe. For a decade, he then held several positions for Unifeeder being responsible for large teams in Germany, Holland and the UK.

In 2018 he moved to Denmark and joined the Unifeeder Executive Management board as Director Shortsea. Alongside his Unifeeder assignment Timm took up the position of the Chief Executive Officer of P&O Ferrymasters in March 2022.

In August 2023, Timm was appointed as P&O Ferries new Managing Director Freight, and he continues to lead P&O Ferrymasters as CEO. At P&O Ferries Timm oversees all Freight services and products.

Timm has a strong track record of leadership experience and has an extensive knowledge of the European Freight market.

Louisa Bell - Tourist Managing Director

Louisa Bell joined P&O Ferries in January 2021, first as Director of Operations, Dover-Calais, then became Chief Operating Officer before moving into her current role of Managing Director Tourist in March 2023. Prior to joining P&O Ferries she held a number of senior roles for Avis Budget Group, Cigna Healthcare, Eurostar and British Airways.

Louisa has experience in transforming people-led, customer-focused businesses, significantly improving customer and employee satisfaction levels and increasing profit.

She has a track record of successfully driving positive change and business turnaround in international businesses with multi-country teams, including integration of acquisitions and expansion into new markets. She focusses on working cross functionally and aligning goals to accelerate results.

She has a combination of commercial focus and deep operational understanding which brings critical thinking to entrenched practices. This has led to radical changes in approach across multiple disciplines and industries.

Martin Nyhuus - Chief Information Officer

Martin has started his career in sales before embarking on a journey to study Masters Sciences in logistics and supply chain management.

Martin took over as CIO of DP World Marine Services in October 2022, which included overall IT responsibilities for Unifeeder Group, P&O Ferries and P&O Ferrymasters. Prior to joining P&O Ferries he held a number of roles in Unifeeder Group over 11 years as CIO responsible for IT side and as Head of Performance Management where he initiated the journey towards being a data driven business.

Martin has a track record of strong leadership and has a passion to motivate and develop people to ensure they fulfil their potential around him. He has already successfully transformed and developed IT sides of multiple organisations, making them more efficient and aligned with business objectives.

Phil Hills - People Director

Phil has 25+ year’s HR experience in various multi-national blue chips, including six years in an Operational Excellence role. Phil joined P&O Ferries in December 2021 as the Senior HR Business Partner, where he was instrumental in accelerating the development of High-Performance Culture, driving critical people and performance initiatives and much more. Phil took up the role of the People Director in P&O Ferries in December 2022.

During his career Phil has successfully transitioned from HR to Operational Excellence and back to HR, and has worked in multiple diverse sectors, including hotels, outsourced Foodservices, Facilities Management and consumer healthcare supply chain & manufacturing.

Phil has a passion for developing people and was the lead in creating a global programme for developing Compass Group’s global Facilities Management capability. During his time at GSK, Phil developed a Global Leadership onboarding programme was instrumental in ensuring that robust succession planning and talent management processes were embedded in the global Consumer Health supply chain.

Away from the office Phil combines his passion for people development with his love of sport and is both a hockey coach and umpire.

Andrias Justinussen - Chief Transformation Officer

Andrias has an extensive experience of working on high impact business problems, where he used business strategy, technology and data to address the issues. With his experience in management consulting, transformation, technology and data science, Andrias takes a project from idea to validated business impact. He values collaboration with interdisciplinary teams and enjoys it when people with different expertise work towards a common goal.

In his previous roles, Andrias has successfully built and run a global shipping benchmark for Boston Consulting Group – with the largest shipping companies in the world as clients. He has enhanced capabilities within capacity management in ferry and road transport, reducing empty running of trailers in key corridors by 10-20% by leveraging data and cross department collaboration. Thereby tackling the largest individual cost bucket for shipping companies after fuel - Led the flagship digital DFDS project, enabling door-door customers to get prices and book directly online